Getting Started

Welcome to Dispatch

Q: How do I get an Ordis Dispatch access code?

Join the Dispatch Discord, complete roster verification, and a staff member will send your handle plus access code privately in the OI-xxx-xxx-xxx format.

Q: What proof is required for Star Citizen contracts?

Submit a start screenshot showing cargo or mining yield, a finish screenshot proving delivery, and SCU totals for freemine or freehaul runs.

Q: When can I request a payout?

You must hold at least 300,000 cleared credits, have no active payout request, and your account cannot be frozen. Finance reviews submissions within roughly 24 hours.

Dispatch is your contractor hub for Ordis Interstellar. Use it to claim contracts, submit proof, track credits, and request payouts.

What you need

Approved roster handle
Access code (OI-xxx-xxx-xxx)
Discord access for questions and updates

What you unlock

Live job board with rank-based access
Ledger + payout tracking with proof links
Transparent reputation and demerit system

1. Access Codes & Login

Claiming credentials

Once Dispatch approves you, we send the handle + access code privately. Keep it confidential. Codes are case-sensitive and follow the OI-###-###-### pattern.

Where to log in

Member Login button on Home
Dashboard link in the global nav

Locked out or missing your code? Open a Discord ticket for account help.

2. Dashboard Tour

Hero stats

Cleared credits vs pending credits
Completed contracts + demerits
Session status pill (Ready, Action Required, Frozen)

Payout panel

Unlocks at 300k cleared credits and no open request
Requires a confirmation checkbox so crews understand payouts can't be cancelled mid-flight

Active contract

Shows manifest data, staff requirements, and SCU rates for your current job
Submit Proof opens the upload modal
Abandon clears the slot but adds 1 demerit and notifies Dispatch

3. Job Board & Rank Requirements

Rank ladder

Rookie -> Operator -> Coordinator -> Ranger -> Concierge -> Vanguard. You can only claim contracts at or below your current rank until your rank is updated.

Claim process

Visit the Job Board.
Open a card, read the brief, and confirm you meet rank + requirement notes before claiming.
Click Claim Contract. You'll be redirected to the dashboard once the claim lock engages.

Contracts flagged "Staff Needed" are only claimable while staff are online. If staff go offline, those claims can be released automatically.

4. Submitting Contract Proof

Proof requirements

Start screenshot (starting location / cargo in ship)
Finish screenshot (handoff / delivery screen)
Freemine/freehaul: enter SCU delivered
Sourcing contracts: include delivered items and quantities

Tips

Mining/freemine: start screenshot must show required SCU (bottom-right Mining UI)
Check contract pay type so you submit the correct quantity (flat, SCU, or unit).
Use Windows + Shift + S OR Ctrl + PrntSc to screenshot
Need reference? The "See here" link points back to this guide.

5. Ledger & Credits

Pending vs cleared

Submitted contracts post to pending. After review, approved amounts move to cleared credits and become eligible for payout requests.

Ledger entries

Contract Submitted: proof received
Payout Requested / Payout: funds in transit
Deductions: purchases, rentals, reimbursements, or adjustments

Negative balances

Manual conversions, rentals, or demerit clearances may push you into debt. Work additional contracts to restore a positive balance.

6. Payout Requests

Eligibility

300,000+ cleared credits
No pending payout request
Account not frozen

After submission

Status flips to "Request Pending."
Typical processing time is 1-6 hours.
Guaranteed processing window is within 24 hours.
You may need to be online and in-game when aUEC is sent.

7. Demerits & Account Status

How demerits accrue

Abandoning contracts = 1 demerit
Letting deadlines expire = 2 demerits
4+ demerits auto-freeze your account

Clearing demerits

Demerit clearance uses a 45k credit cost per point. If your cleared balance is low, your account can go into debt until you complete more contracts.

Frozen accounts

If frozen, you cannot claim contracts or request payouts. Contact staff on Discord once ready to resolve the freeze.

8. Support & Best Practices

Availability checks

For staff-required contracts, claim only when staff are online and your route is ready. If staff go offline, claims may be released automatically.

Proof quality

Screenshot must be full-screen
Ensure if you deliver to a staff, screenshot the delivery in their vehicle.
Include SCU totals for freemine/freehaul.

Where to ask questions

Join the Discord and open a help ticket if you have login, contract, or payout issues.